Article

Grocery Doppio AI Disruptors: 7 Innovators Driving Profitability with AI and ML in Grocery Tech

By
Neha Ghai
October 9, 2024
Harnessing AI and ML to Redefine Grocery Operations

At a Glance

  • BIRDZI - Increased average basket size by 17% and $388.96 in annual spending per shopper through its customer intelligence and engagement platform.
  • AFRESH - Improved in-stock rates and reduced food waste by integrating AI-powered inventory management, benefiting over 2,200 stores.
  • BRIGHPICK - Achieved up to 95% labor savings and a 50% cost reduction per pick with AI-powered robots for warehouse automation.
  • SIMBEROBOTICS - Deployed Tally robots in about 1,000 retail locations, reducing out-of-stock instances and optimizing inventory management.
  • FOCAL SYSTEMS - Helped maintain optimal shelf conditions by using real-time data from advanced computer vision technology to enhance inventory management.
  • TAKEOFF TECHNOLOGIES - Enhanced order fulfillment speed and accuracy by automating micro-fulfillment centers, supporting the growing demand for online grocery orders.
  • STANDARD AI - Reduced checkout wait times and improved operational efficiency with autonomous checkout technology, transforming in-store shopping experiences.

The integration of AI in grocery has undergone a significant transformation with the integration of LLM and machine learning (ML) technologies. These advancements enable regional grocers to compete with larger chains by optimizing operations, enhancing customer experiences, and driving profitability. This article explores some key technology disruptors in AI for grocery, highlighting their groundbreaking contributions.

Birdzi

Birdzi has established itself as a cornerstone in the grocery industry with its comprehensive customer intelligence and engagement ecosystem. The platform's capabilities have shown impressive results, including a 17% increase in average basket size and a $388.96 rise in annual spending per shopper. Birdzi's VISPER solution enables grocers to personalize and target customer interactions, leading to high engagement rates and improved loyalty.

  • Notable Clients: Brookshire’s Grocery (BGC), Northeast Grocery (NGI), Rouses, Redner’s Markets, Berkots Super Foods.
  • Impact: Birdzi's platform has significantly increased digital engagement and basket sizes across its client base. For example, personalized emails have achieved a 62% open rate, with 45% of shoppers purchasing promoted products.

Afresh

Afresh is revolutionizing fresh food management with its AI-powered store ordering and inventory platform. The company's solutions are designed to reduce food waste and improve the freshness of products available to customers. By integrating AI into their operations, grocers can make smarter decisions about inventory and ordering processes.

  • Notable Clients: Albertsons Companies, including Safeway, Jewel-Osco, Shaw's, Vons, and ACME.
  • Impact: Since partnering with Afresh, Albertsons has reported higher in-stock rates and reduced food waste. The system provides AI-powered recommendations for managing high-value, perishable items and has streamlined the ordering process across over 2,200 stores.

Brightpick

Brightpick's AI-powered robots are driving significant cost savings and efficiency improvements in warehouse automation. Their robots handle picking, order consolidation, and dispatching, leading to substantial labor savings and improved order accuracy.

Simbe Robotics

Simbe Robotics specializes in Store Intelligenceâ„¢ solutions, with their flagship product, Tally, leading the charge. Tally is an autonomous item-scanning robot providing real-time data on product location, out-of-stock, and pricing, helping retailers optimize inventory management and enhance store operations.

  • Notable Clients: BJ’s Wholesale Club, SpartanNash, Schnuck Markets, Wakefern Food Corp.
  • Impact: Tally robots have been deployed in about 1,000 retail locations, providing retailers with high-definition snapshots and time-lapse footage of store shelves. This technology has improved inventory placement, reduced out-of-stock, and provided valuable insights into store performance.

Focal Systems

Focal Systems uses advanced computer vision technology to enhance inventory management and reduce out-of-stocks. Their solutions provide real-time data to ensure shelves are adequately stocked and products are correctly placed.

  • Notable Clients: Wakefern Food Corp. (ShopRite), Giant Eagle.
  • Impact: Focal Systems' technology has helped clients maintain optimal shelf conditions and improve the shopper experience by ensuring product availability and accurate placement.

Takeoff Technologies

Takeoff Technologies focuses on automated micro-fulfillment centers, improving order fulfillment speed and accuracy. Their robotics and AI-driven solutions manage online grocery orders efficiently, meeting the growing demand for e-grocery.

  • Notable Clients: Sedano's, Giant Eagle.
  • Impact: Takeoff Technologies has revolutionized the fulfillment process, drastically improving efficiency and accuracy. This has enabled grocers to handle higher volumes of online orders and deliver them faster to customers.

Standard Cognition

Standard AI offers autonomous checkout technology, eliminating the need for traditional checkouts. Their AI tracks purchases and automates the payment process, enhancing convenience and reducing operational costs.

  • Notable Clients: Circle K, Jewel-Osco.
  • Impact: Standard Cognition's technology has transformed the in-store shopping experience by reducing wait times and improving operational efficiency, making shopping more convenient for customers.

These companies represent the forefront of AI innovation in the grocery retail sector. Their technologies are not only helping regional grocers stay competitive but also setting new standards in efficiency, customer engagement, and sustainability. As AI continues to evolve, these key players will likely drive further advancements, shaping the future of grocery retail.