Headquartered in Boise, Idaho, U.S., Albertsons is counted among the top leading food and drug retailers in the U.S., with the fiscal year 2021 sales of $72 billion. 

Table of Content

Incisiv Digital Performance Rank About Albertsons Fiscal Year 2021: Key Takeaways Current Quarterly Performance Digital Timeline
 

Incisiv Digital Performance Rank

Overall Rank: Challenger
Research & Discovery: Challenger
Online Ordering: Challenger
Fulfillment: Challenger
Service: Leader

 

About Albertsons

Headquartered in Boise, Idaho, U.S., Albertsons is counted among the top leading food and drug retailers in the U.S., with the fiscal year 2021 sales of $72 billion. 

The corporation operates stores under 20 well-known banners across 35 states and the District of Columbia, demonstrating both a strong local presence and a national size.

FY2021 Sales: $72 Bn

Number of Retail Stores: 2,276

Number of Food & Beverage Plants: 20

Number of Fuel Stations: 402 

Number of In-Store Pharmacies: 1,722

Number of Distribution Centers: 22

Number of Weekly Customers: 34 million

Number of Loyalty Members: 30 million

Number of Geographical Locations Covered: 34 states & the District of Columbia 

Number of Locations covered by Home Delivery: 12 of the 15 leading U.S. Markets

Source: Investor Relations

 

Fiscal Year 2021: Key Takeaways

  • Identical sales fell 0.1 percent, but identical sales grew 16.8 percent on a two-year stacking basis
  • Digital sales grew by 5%; on a two-year stacking basis, digital sales surged by 263 percent
  • $1,620 million in net income, or $2.70 per share
  • $1,781 million in adjusted net profits, or $3.07 per share
  • $4,398 million in adjusted EBITDA

Source: Albertsons Companies, Inc. Reports Fourth Quarter and Full Year Results

Current Quarterly Performance

 

‍Digital Timeline

2020
  • During FY2020, Albertsons invested more than USD 300 million to launch new digital capabilities and drive digital offerings
  • The number of participants in our Just for U® loyalty programme increased by more than 20% year over year, to 25.4 million
  • Albertsons upgraded its digital interfaces for online ordering, increased on-time tilling to 95 percent, expanded to 1,420 Drive Up and Go locations, and increased home delivery to 90 percent of its customer base
  • With the debut of a single mobile app, digital wallet, AI chat functionality, and expanded self-checkout installations, Albertsons improved its omni-channel consumer experience
  • In the first quarter of FY2021, digital sales have been stable; on a two-year stacking basis, digital sales have increased by 276 percent
  • In the second quarter of FY2021, digital sales grew by 5%; on a two-year stacking basis, digital sales climbed by 248 percent
  • In the third quarter of FY2021, digital sales grew by 9%; on a two-year stacking basis, digital sales soared by 234 percent
  • In the fourth quarter of FY2021, digital sales grew by 5%; on a two-year stacking basis, digital sales surged by 287 percent
  • Albertsons’ improved loyalty programme fueled growth by allowing it to provide personalised offers and encourage repeat purchases

Source: Albertsons Companies, Inc. - Investors - Financial Reports - Annual Reports

Albertsons Companies, Inc. - Investors - Financial Reports - Quarterly Results

2019
  • Albertsons strives to provide customers with a smooth omni-channel shopping experience by delivering a growing collection of digital options, including online prescription refills, "Drive Up & Go" curbside pickup, and home deliveries, in addition to its huge network of locations
  • Albertsons' loyalty programmes and omni-channel solutions work together to create an expanded loyalty ecosystem that increases customer lifetime value by increasing purchase frequency, basket size, and customer retention
  • In the first quarter of FY2019, Albertson witnessed a 276 percent increase in digital sales
  • In the second quarter of FY2019, Albertson witnessed a 243 percent increase in digital sales
  • In the fourth quarter of FY2019, Albertson witnessed a 282% increase in digital sales

Source: Albertsons Companies, Inc. - AnnualReports.com

Albertsons Companies, Inc. - Investors - Financial Reports - Quarterly Results

2018
  • Albertsons' delivery technology is being improved to provide more delivery options and windows across its retail network, including unattended deliveries, same-day deliveries, early morning deliveries, and deliveries within hours 
  • Albertsons is also looking to expand its curbside "Drive Up and Go" programme, which allows consumers to pick up their groceries on their drive home or to work
  • Albertsons uses its customer analytics capabilities, including advanced digital marketing and mobile applications, to promote customer retention and give customised discounts to its customers
  • In the second quarter, Albertsons witnessed a 113 percent increase in eCommerce sales growth
  • In the third quarter, Albertsons witnessed a 73 percent increase in eCommerce sales growth
  • During the fourth quarter and the entire year, eCommerce sales increased by 52 percent and 83 percent, respectively 

Source: Albertsons Companies, Inc. - AnnualReports.com

Albertsons Companies, Inc. - Investors - Financial Reports - Quarterly Results

2017
  • Albertsons listed one of its FY 2017 key highlights as an accelerated enhancement of its digital and eCommerce offerings, which also included the expansion of its “Drive-Up and Go” feature
  • Albertsons announced a collaboration with Instacart in the third quarter of fiscal year 2017, which allowed it to offer same-day delivery in as short as an hour across major market areas
  • Albertsons began increasing its online options, including home delivery and "Drive Up and Go" services, as consumer preferences shifted toward greater convenience
  • Albertsons continues to improve its delivery platform to provide more delivery options and windows to our customers, including Instacart one-to-two-hour deliveries, unattended deliveries, early morning deliveries, and same-day deliveries
  • In the first quarter, MedCart Specialty Pharmacy was successfully acquired by Albertsons. Additionally, In Southern California, Albertsons converted the IT systems of 132 of its bannered locations
  • In the second quarter,  Albertsons converted IT Systems of 82 of its bannered locations
  • At the end of fiscal year 2017, Instacart offered same-day delivery in over 1,300 locations, with plans to expand to over 2,000 locations in fiscal year 2018

Source: Albertsons Companies, Inc. - AnnualReports.com

Albertsons Companies, Inc. - Investors - Financial Reports - Quarterly Results