Explore how Stibo Systems is transforming grocery retail with innovative data management. CEO Adrian Carr shares their unique approach focusing on data acquisition, management, and sharing, enhancing customer experiences and addressing key industry challenges.
Guy Mordoch, CEO of Cust2mate, sheds light on the distinctive approach his company takes, leveraging digital technology to elevate customer experiences in the dynamic realm of smart carts within the grocery sector.
Shopic’s CEO, Raz Golan, Unveils Innovative Smart Cart Solution: Transforming Shopping Experiences with AI Integration. Discover how Shopic’s “Shop-E” clip-on device turns carts into smart companions, elevating in-store experiences to an e-commerce level. Read more in our exclusive interview with Grocery Doppio.
In this exclusive interview, Jan Zizka, CEO and co-founder of Brightpick, shares insights into warehouse automation and its impact on achieving e-grocery profitability. Discover the strategies and innovations helping grocers meet the growing digital demands while optimizing costs and enhancing customer satisfaction.
Grocery Doppio spoke with Blutag CEO Shilp Agarwal about the company's revolutionary generative AI conversational intelligence platform and its ability to optimize cart sizes for grocers while harnessing the potential of impulse purchases.
In this exclusive interview, the founders of Halla provide valuable insights into their distinctive taste intelligence platform and its transformative influence on the intersection of AI and food. Discover how the platform empowers grocery retailers to enhance their sales and boost average cart sizes.
Mikko Kärkkäinen, co-founder and CEO of RELEX Solutions, provides insight into the supply chain challenges grocers face and the company's transformative approach to leveraging data to understand customer behavior better.
Shekar Raman, the founder of Birdzi, offers valuable insights on personalizing the shopping experience. By delving into individual shopper characteristics, grocers have a deeper understanding of demand and can generate actionable insights.
Matriark Foods founder Anna Hammond shares insights into the upcycled supply chain and how her company turns what was previously wasted into nutritious food.
Nohbo founder Benjamin Stern shares insights about game-changing water-soluble technology and his vision of building a plastic-free sustainable future.
Caju Love co-founder Alana Lima shares insights into upcycled and sustainable food as an alternative to meat. The innovation enables grocers to offer vegan meat to eco-conscious consumers and help reduce agricultural waste in the cashew industry.
Strella Biotechnology founder Katherine Sizov shares insights into how her company’s proprietary data enables grocers to make smarter decisions in the food supply chain, reducing food waste.
Walmart drives grocery personalization with AI, Generative AI, and NLP. Digital grocery sales make up 13.2% of total sales in 2024, with segmentation boosting conversion rates by 6.2%, according to Grocery Doppio.
Grocers face challenges in executing effective personalization strategies, such as data integration, resource constraints, and poor data quality. Overcoming these issues with technology and a unified approach can boost sales, engagement, and customer loyalty.
AI-driven personalization in grocery retail is essential for meeting consumer expectations. With 86% of shoppers desiring tailored experiences, grocers must leverage AI to offer personalized product recommendations, substitutions, and improve loyalty.
AI-driven autonomous checkout systems are revolutionizing retail by using computer vision, sensor fusion, and deep learning. These innovations enhance efficiency, security, and personalization, allowing customers to shop seamlessly without traditional cashier interactions.
AI is transforming grocery retail by boosting operational efficiency, improving customer experiences, and increasing sales. With a projected $136 billion value by 2030, AI's impact in supply chain, pricing, and customer engagement will drive significant growth.
Discover how AI and machine learning are transforming grocery retail, driving growth with smarter operations, improved customer engagement, and higher profitability.
U.S. grocers like Amazon, Walmart, and Aldi are transforming retail with autonomous checkout systems, enhancing efficiency, reducing costs, and boosting customer satisfaction.
Ahold Delhaize's Q2 results saw declines in online sales and digital performance, while growth in private brands and retail media shows strong potential for future profitability.
Walmart's Q2 results highlight AI-driven success with 4.2% U.S. sales growth, fueled by e-commerce, health-conscious assortments, and strategic inventory management, setting the stage for future digital profitability and a full year growth projection to 4.5%.
Discover insights from Grocery Doppio’s second "Annual AI in Grocery Event," exploring consumer behavior dynamics, the role of AI, and advancements in digital technologies. Learn how grocers are leveraging AI to enhance personalization, improve customer experiences, and address privacy concerns, with expert insights from industry leaders.
Explore insights from Grocery Doppio’s AI in Grocery event, revealing the transformative impact of AI on retail media. Discover key opportunities, challenges, and future advancements in the grocery industry.
Private brands are evolving from budget alternatives to unique products that offer quality and affordability and serve as a differentiator to appeal to consumers seeking premium culinary experiences.
Retail media networks are crucial for business scalability and maximizing ad returns. The key to a successful retail media strategy is customer retention, outreach to untapped audiences, and optimization of different marketing channels. The different components of RMNs across offline and online channels will differentiate the retailer from others and fuel sales.
Discounting is a pivotal strategy for grocers as consumers are focused on savings and multi-buy deals, with inflation significantly affecting consumer power. Digital Transformation affects customer loyalty, and grocers are reshaping discounting strategies to acquire price-sensitive shoppers.
Grocers need to drive sales by strategically balancing customer retention strategies and discounting strategies. This will boost sales and not erode margins in an inflationary environment.
Kroger's Q4 results show an increase in their sales of 6% more than in the same quarter last year. Kroger's increased digital engagement is a result of their program "Accelerate with digital" and an increased focus on lowering prices while personalizing and increasing promotions for their customers.
Third-party platforms that experienced a meteoric rise in sales during the COVID-19 pandemic have seen their growth stabilize in 2024. This shift is particularly noticeable as grocers increasingly develop their own in-house capabilities.
Inventory visibility is crucial for grocery retailers, with $19 billion losses due to unavailable items. In the omnichannel era, it's both a technological advancement and a strategic business opportunity.
Grocery Doppio's January Scorecard highlights digital channels accounted for 13.8% of the total grocery sales, showing grocer's optimism in using AI in inventory solutions and retail media revenues.
Private brands are booming in the competitive grocery landscape, driven by post-pandemic shifts in consumer preferences. Key factors include economic challenges, with 70% of consumers experimenting and 50% intending to continue favoring private labels in 2024. Pricing (85%) and promotions (48%) are significant drivers, and the emphasis on sustainability adds to the appeal. Despite their potential, only 38% of grocers are satisfied with their private brand performance.
Kroger's third-quarter sales hit $34 billion, driven by the "Leading with Fresh" initiative, certifying 2,053 stores and emphasizing fresh produce. Digital engagement rose by 13%, with 69% of 2023 grocery sales digitally influenced. Kroger adapted its full-year sales projection to a range of 0.6% to 1%, demonstrating strategic flexibility.
Explore the strategic imperative for grocers to embrace dynamic pricing in the competitive retail landscape. Discover the nuanced art of pricing strategies, AI's role in understanding shopper behavior, and the profound impact on customer satisfaction and loyalty.
Major retailers like Walmart, Kroger, Amazon, Target, Ahold Delhaize, and Costco strategically invest in AI, enhancing the shopper experience through tools like AI-powered assistants, personalized recommendations, and transformative self-checkout technologies.
Walmart aims to ease consumer budgets by lowering food prices before the holidays, despite caution over a 5.2% revenue growth in Q3 2024. The retail giant anticipates a dip in holiday season spending.
This article will delve into the legacy of old loyalty programs. With the evolving customer landscape, loyalty programs have to become more experiential to capture customers' engagement and fuel sales through loyalty programs.
As consumer behavior undergoes dynamic shifts, grocery store formats are constantly evolving. Meeting the expectations of personalization and sustainability, grocery retailers are adopting diverse store formats and innovative strategies, influencing the ongoing evolution of grocery shopping.
This article examines how inflation is challenging grocers to balance affordability and consumer satisfaction amid rising food prices. It explores strategies like category optimization, omnichannel fulfillment, and transparency to navigate these challenges and emphasizes the role of technology in creating resilient, customer-centric grocery retail experiences.
Grocers play a pivotal role in elevating ESG standards in the industry; selecting the appropriate sustainability metrics aligning with the industry standards serve as a key differentiator for grocers aiming to enhance sustainability practices and set a higher benchmark.
In the second quarter of fiscal year 2023, Albertsons demonstrated a robust performance, achieving a 2.1% year-over-year revenue increase, with total revenues reaching $18.3 billion.
This series explores the key elements transforming grocery supply chains into sustainable entities. Amid digital disruptions and changing consumer attitudes, it offers insights and solutions for the future.
Grocers are keen to integrate AI across their supply chains to enhance sustainability while cutting costs. They believe that AI will soon be embedded in most software and view improving sustainability as a top-level goal. In this article, we examine strategic areas where grocers can enhance sustainability and profitability by harnessing artificial intelligence.
The retail media industry is surging, offering grocers a substantial boost in media monetization. Investing in this sector is now a strategic necessity for staying competitive. The featured companies are instrumental in assisting grocers, enhancing their ROI through retail media.
Amazon Q2 results for 2023 are progressive and highlight the company's firm commitment to cost efficiency and revenue expansion in this ever-changing dynamic omnichannel marketplace.
For grocers, retail media is a crucial tool to connect with customers and actively elevate sales. Within the fiercely competitive arena, the realm of media monetization is thriving, evidenced by prominent grocery retailers either establishing an in-house media network or entrusting this responsibility to external retail partners. This article takes a deep dive into the tactics that key grocery sector participants embrace, shedding light on their investment directions and strategic choices.
The rise of retail media networks (RMNs) is transforming digital advertising in retail, with a projected $45 billion investment by 2023. However, challenges include integrating diverse data sources, standardizing data for precise targeting, inconsistent campaign reporting, escalating competition for ad space, and talent scarcity.
Retail media networks revolutionize brand-consumer engagement, offering precise ad placement for strategic influence. Brands gain visibility, data insights, and ROI optimization, while retailers monetize media, leverage data, and establish partnerships. This dynamic interaction reshapes consumer experiences and drives revenue growth.
Retail media networks connect channels, helping brands showcase products and engage customers using data-driven strategies. They enhance brand visibility and require seamless integration and cross-functional collaboration for success.
Energy cost management allows grocers to optimize profits while achieving a harmonious balance between profitability and sustainability. By exploring innovative approaches and adopting cutting-edge techniques, grocers can leverage energy efficiency to enhance their bottom line while minimizing their environmental impact.
Grocers increasingly recognize the importance of combating climate change and embracing sustainability as a crucial aspect of their operations. By adopting the latest sustainable solutions and participating in energy efficiency programs, grocers can reduce their operational costs and play a pivotal role in driving sustainability. Embracing these initiatives allows grocers to become leaders in environmental preservation and contribute to a greener and more sustainable future.
Balancing profitability and sustainability has emerged as a critical consideration, driven by the expectations of environmentally conscious shoppers. To retain customers and achieve cost-effectiveness, businesses must prioritize sustainability while maximizing profitability.
Discover the key to grocers' digital success, prioritizing strategic fulfillment. Propel your digital sales by embracing strategic fulfillment, leveraging data-driven insights, adopting AI, and focusing on customer-centricity. Reshape your online presence and unlock profitability in the dynamic digital landscape with our exclusive insights.
In the ever-evolving landscape of the omnichannel world, grocers are recognizing the importance of investing in profitable technologies to effectively engage with the new age shoppers and provide personalized convenience. Among these innovative solutions, the smart cart emerges as a valuable tool. This article highlights five startups that are making significant strides in this journey, revolutionizing the way grocers interact with their customers.
The rise of omnichannel experiences is transforming how grocery shoppers perceive in-store experiences. With retailers embracing technology and the demand for mixed formats that provide instant gratification, the integration of smart carts has gained significant traction. These versatile smart carts allow shoppers to conveniently select items in-store, enjoy frictionless checkouts, and even contribute to optimizing staff resources. Despite the potential benefits, grocers have reservations. This article delves into a comprehensive exploration of the obstacles grocers face and offers practical solutions to address these concerns head-on.
Grocery Doppio hosted the second day of its AI in Grocery virtual event, which hosted seasoned industry leaders that deep-dived into the nuances of personalization and its impact on the changing demographics of shoppers. The advancement of artificial intelligence has moved shoppers' expectations from the traditional ecosystem of a monotonous in-store journey towards a digital omnichannel ecosystem of search, recommendations, and substitutions.
The Grocery Industry is on the brink of a technological revolution, and generative AI is one innovation leading the way. Grocery Doppio hosted an AI in grocery webinar series featuring insights from industry leaders on unlocking opportunities to enhance operational efficiency and effective use cases to impact the transformative power of generative AI in the grocery industry.
Smart carts equipped with artificial intelligence and computer vision technology are revolutionizing the in-store shopping experience, providing a click-a-button alternative experience for digitally savvy shoppers accustomed to the convenience of online shopping.
Shekar Raman, the founder of Birdzi, offers valuable insights on personalizing the shopping experience. By delving into individual shopper characteristics, grocers have a deeper understanding of demand and can generate actionable insights.
Matriark Foods founder Anna Hammond shares insights into the upcycled supply chain and how her company turns what was previously wasted into nutritious food.
Mikko Kärkkäinen, co-founder and CEO of RELEX Solutions, provides insight into the supply chain challenges grocers face and the company's transformative approach to leveraging data to understand customer behavior better.
Customer loyalty for the new-age consumer is data-driven, with options manifold. Kickstart your customer loyalty and close the loop with advanced conversational chatbots. Attune your chatbots to maximize your sales, augmenting the human resource to address complex queries.
Digital shoppers are the future, convenience is an expectation anywhere and anytime, and grocers need to revisit the medium of seamless interactions for this cohort of shoppers. Selecting a chatbot is expensive and all-consuming of resources. Deliberate research of the fundamentals is paramount before investing in the future of grocery retail.
Grocers must reassess the expectations of convenience for new-age shoppers. Centennials will be the largest cohort of shoppers in the decade; consumer experience for this generation lies at the intersection of artificial intelligence and finger-tip information at lightening speed.
Grocery robots are the future for next-gen inventory management solutions for changing consumer attitudes and shopping preferences. Shelf monitoring, hazard identification, and serving customers are some duties robots will embrace.
Digital consumers are on the rise, and tracking consumers' shopping preferences are pivotal to positive consumer experiences. Leveraging AI and the power of the cloud, grocers embrace robots in the fulfillment of orders and shelf monitoring.
Discover the Tech Companies transforming the grocery industry with smart inventory solutions powered by AI and ML preventing stock-outs and providing real-time visibility of stock levels. Their innovations are revolutionizing the way retailers monitor shelves ensuring positive customer experiences.
Grocers face challenges in modern inventory solutions in shelf scanning, real-time visibility in stores, and constantly fluctuating consumer behavior. By leveraging AI and machine learning capabilities, grocers can examine shopper behavior and attune better forecasting needs for shoppers. Tailoring the inventory to meet personalized shopping experiences can create a positive shopping experience for shoppers.
Leveraging AI in this fiercely competitive world, grocers can engage shoppers in personalized tailor-made solutions to boost sales and provide positive shopping experiences.
Grocers have a unique opportunity to positively impact food waste by implementing recycle, repurpose, and reduce programs. Discover how to implement and make the most of these initiatives.
Recycling is not only a moral imperative but also a solid business decision. These six disruptors are revolutionizing the recycling landscape by offering sustainable solutions for a greener, more profitable tomorrow.
Packaging is no longer about shopping bags and plastic bottles but a commitment to sustainable solutions. It needs to be a strategic piece of a company's sustainability efforts.
Innovative production and packaging solutions can help grocers differentiate their brands in an ultra-competitive market. Discover how plastic waste can be reimagined.
Food waste is a growing concern for environmentalists, economists, and the general public. Grocers can pave the path to a holistic and healthy planet through innovative tech partnerships and by educating and spreading awareness about the effects of food waste.
Grocers are uniquely positioned to positively impact their communities and the environment by embracing technological innovations designed to lessen harmful food waste. Find out how grocers can reduce waste while differentiating themselves in a competitive market.
There is a seismic shift in consumer attitudes toward accepting and awareness of cannabidiol products. Traditional grocers like Kroger, Walmart, CVS Pharmacy, Walgreens, and Sprouts Farmers Market have introduced CBD products in states where it is legal.
The oxymoron of shopping is the fluctuating state of the Gen Xer and grocers need to alternate at the cusp of what encapsulates the Centennial.
Let’s deep dive in the anticipated and emerging trends for 2023.
The next-generation of loyalty and brand includes the many aspects of health that can be treated in the grocery basket. Multi-utility value in a single offering has become the differentiator of the future.
January 19, 2023
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About Author
Neha Ghai
As Director of Research, with Grocery Doppio Maj Neha Ghai is exploring the cultural and technological North American landscape in Grocery Retail. Publishing perspectives across tech and sustainability and interviewing CXOs to garner qualitative insights into meaningful gaps that we can research and address.