Online grocery profitability remains a challenge, with high fulfillment costs, poor inventory visibility, and reliance on third-party platforms. Learn about the 4 key challenges grocers face and how investments in fulfillment, omnichannel, and DTC strategies can boost profits.

Digital grocery sales will grow 9.7% in 2025. Grocers are investing in AI, fulfillment, omnichannel integration, personalization, and mobile apps to drive growth, boost profitability, and meet evolving customer demands for faster, personalized, and seamless experiences.

Digital grocery sales grew 4% in 2024, fueled by promotions, discounts, personalization, and faster fulfillment. Major grocers like Walmart, Amazon, and Target leveraged AI, omnichannel strategies, and retail media to boost growth. Learn more in our latest analysis.

Walmart leads in grocery with 41.4% digital market share by 2030, AI-driven personalization, seamless omnichannel services, and retail media innovation, boosting shopper engagement and loyalty.

AI, big data, and machine learning are transforming grocery retail. Birdzi’s AI solutions help grocers boost loyalty, engagement, and profits through personalization.

U.K. retail media innovations offer valuable lessons for U.S. grocers. From AI-driven loyalty programs to dynamic in-store media, U.K. strategies reveal ways to blend physical and digital channels for stronger engagement and targeted, personalized shopping experiences.

Target leverages AI to enhance digital grocery sales, improve personalization, and boost conversions through shopper segmentation and GenAI tools.

Walmart drives grocery personalization with AI, Generative AI, and NLP. Digital grocery sales make up 13.2% of total sales in 2024, with segmentation boosting conversion rates by 6.2%, according to Grocery Doppio.

Grocers face challenges in executing effective personalization strategies, such as data integration, resource constraints, and poor data quality. Overcoming these issues with technology and a unified approach can boost sales, engagement, and customer loyalty.

AI-driven personalization in grocery retail is essential for meeting consumer expectations. With 86% of shoppers desiring tailored experiences, grocers must leverage AI to offer personalized product recommendations, substitutions, and improve loyalty.

AI-driven autonomous checkout systems are revolutionizing retail by using computer vision, sensor fusion, and deep learning. These innovations enhance efficiency, security, and personalization, allowing customers to shop seamlessly without traditional cashier interactions.

AI is revolutionizing the grocery sector by enhancing personalization, optimizing inventory, and improving customer service. With AI integration projected to grow, grocers are leveraging these technologies to meet consumer demands and boost profitability.

AI is transforming grocery retail by boosting operational efficiency, improving customer experiences, and increasing sales. With a projected $136 billion value by 2030, AI's impact in supply chain, pricing, and customer engagement will drive significant growth.

AI-powered autonomous checkout systems offer potential for retail efficiency, but challenges like theft, technical issues, and high costs persist. Success depends on enhanced security, robust infrastructure, customer education, and pilot programs to ensure smooth adoption.

Discover how Northeast Grocery Inc., Schnuck Markets, and Lowes Foods are leveraging AI to drive personalized shopping, optimize inventory management, and enhance customer engagement, setting new standards for innovation and sustainability in the grocery sector.

Discover how AI and machine learning are transforming grocery retail, driving growth with smarter operations, improved customer engagement, and higher profitability.

U.S. grocers like Amazon, Walmart, and Aldi are transforming retail with autonomous checkout systems, enhancing efficiency, reducing costs, and boosting customer satisfaction.

AI and autonomous checkout systems are transforming retail by enhancing convenience, reducing costs, and providing valuable data insights for a more efficient shopping experience.

Walmart's Q2 results highlight AI-driven success with 4.2% U.S. sales growth, fueled by e-commerce, health-conscious assortments, and strategic inventory management, setting the stage for future digital profitability and a full year growth projection to 4.5%.

Kroger's first quarter performance saw increased sales owing to profitable revenue, efficient delivery solutions, improved margins in brand performance, and personalized promotions for digitally engaged households.

Grocers can improve their profitability through diverse fulfillment methods by including robotics in their warehouse automation.

Tesco excels with customer-centric policies, strategic market expansion, and data-driven decisions, setting it apart from competitors.

Discover insights from Grocery Doppio’s second "Annual AI in Grocery Event," exploring consumer behavior dynamics, the role of AI, and advancements in digital technologies. Learn how grocers are leveraging AI to enhance personalization, improve customer experiences, and address privacy concerns, with expert insights from industry leaders.

Explore insights from Grocery Doppio’s AI in Grocery event, revealing the transformative impact of AI on retail media. Discover key opportunities, challenges, and future advancements in the grocery industry.

Discover how AI-driven pricing strategies are revolutionizing the grocery industry. Learn how Wegmans, Kroger, Amazon Fresh, and Walmart leverage AI to optimize inventory, personalize promotions, and enhance profitability in a competitive market.

The article elucidates strategies and practices in vogue for a committed and productive workforce.

This article delves into the benefits and advanced technologies driving this transformation, including AI-powered robotics, real-time inventory management, and automated picking systems.

AI revolutionizes supermarket inventory and pricing with real-time data, enhancing stock management, reducing waste, and boosting customer satisfaction and profitability.

Costco's sales rose by 9.1% last quarter, with high membership renewal rates reflecting improved customer loyalty and increased consumer spending.

The retailer reported increased sales due to its investment in membership models and e-commerce capabilities.

Target's first quarter sales declined, coinciding with the launch of the Target Loyalty Program.

Ahold Delhaize first quarter sales soared with the retailers investment in strategies pertaining to omnichannel fulfillment and sustainability.

By leveraging specialized AI models and rich datasets, grocery e-commerce is becoming more personalized, intuitive, and profitable, offering tailored recommendations that resonate with individual shoppers.

The grocery industry is rapidly embracing AI and data to revolutionize e-commerce, driving innovations in supply chain, sustainability, and personalized shopping. This transformation is poised to enhance efficiency, reduce costs, and improve customer experiences.

In this article, we explore 5 companies leveraging AI in robotics, dynamic pricing, demand forecasting, personalization, and checkout processes to help grocers enhance inventory management and boost revenue.

The grocery sector is digitizing to reduce turnover, boost customer loyalty, and cut labor costs through automation and digital workforce management.

Private brands are evolving from budget alternatives to unique products that offer quality and affordability and serve as a differentiator to appeal to consumers seeking premium culinary experiences.

Instacart, DoorDash, and Uber are innovating their digital strategies, evidenced by the launch of new delivery technologies and APIs, while addressing the cost challenges faced by U.S. grocery retailers in enhancing digital profitability. sales on these platforms rose by 15.2% from February to March 2024.

Digital grocery is recapturing customers’ hearts, minds, and wallets.

Grocers see retail media as key to 2024 revenue, with Walmart, Kroger, Albertsons, and Target enhancing ad strategies and tech partnerships.

Retail media networks are crucial for business scalability and maximizing ad returns. The key to a successful retail media strategy is customer retention, outreach to untapped audiences, and optimization of different marketing channels. The different components of RMNs across offline and online channels will differentiate the retailer from others and fuel sales.

AI adoption significantly influences the grocery industry, offering opportunities to improve supply chain transparency, minimize food waste, and enhance online shopping experiences. Despite heavy investment by major players like Walmart and Amazon, regional and independent grocers struggle to match their resources. This article examines how AI is being integrated into the grocery sector, with insights gathered from notable conferences like CES, NRF, and FMI held in 2024.

Discounting is a pivotal strategy for grocers as consumers are focused on savings and multi-buy deals, with inflation significantly affecting consumer power. Digital Transformation affects customer loyalty, and grocers are reshaping discounting strategies to acquire price-sensitive shoppers.

Grocers need to drive sales by strategically balancing customer retention strategies and discounting strategies. This will boost sales and not erode margins in an inflationary environment.

81% of grocers believe remaining competitive in 2024 is paramount, and personalization is a pivot to attract omnichannel shoppers. As grocers embrace personalization in 2024, 83% of shoppers emphasize savings, and 93% prefer tailored offers and promotions.

Kroger's Q4 results show an increase in their sales of 6% more than in the same quarter last year. Kroger's increased digital engagement is a result of their program "Accelerate with digital" and an increased focus on lowering prices while personalizing and increasing promotions for their customers.

Third-party platforms that experienced a meteoric rise in sales during the COVID-19 pandemic have seen their growth stabilize in 2024. This shift is particularly noticeable as grocers increasingly develop their own in-house capabilities.

Inventory visibility is crucial for grocery retailers, with $19 billion losses due to unavailable items. In the omnichannel era, it's both a technological advancement and a strategic business opportunity.

Grocery Doppio's January Scorecard highlights digital channels accounted for 13.8% of the total grocery sales, showing grocer's optimism in using AI in inventory solutions and retail media revenues.

In Q4, Walmart achieved a significant milestone with net sales surging to $173.4 billion, showcasing notable growth in both Walmart Advertising and E-commerce performance.

Private brands are booming in the competitive grocery landscape, driven by post-pandemic shifts in consumer preferences. Key factors include economic challenges, with 70% of consumers experimenting and 50% intending to continue favoring private labels in 2024. Pricing (85%) and promotions (48%) are significant drivers, and the emphasis on sustainability adds to the appeal. Despite their potential, only 38% of grocers are satisfied with their private brand performance.

Grocery Doppio's December scorecard: 69% of $926 billion grocery sales digitally influenced. In 2024, grocers optimistic with a 4.1% larger $168 basket; shoppers prioritize family, wellness, and 74% expect discount promotions.

NRF’s annual conference and expo kicks off this weekend. You don’t want to miss these five events happening off the show floor.

Uncover essential strategies for grocers navigating the increasingly shopper-centric future, from the surge in digital sales to unlocking the potential of omnichannel shoppers.

Kroger's third-quarter sales hit $34 billion, driven by the "Leading with Fresh" initiative, certifying 2,053 stores and emphasizing fresh produce. Digital engagement rose by 13%, with 69% of 2023 grocery sales digitally influenced. Kroger adapted its full-year sales projection to a range of 0.6% to 1%, demonstrating strategic flexibility.

Explore the strategic imperative for grocers to embrace dynamic pricing in the competitive retail landscape. Discover the nuanced art of pricing strategies, AI's role in understanding shopper behavior, and the profound impact on customer satisfaction and loyalty.

Major retailers like Walmart, Kroger, Amazon, Target, Ahold Delhaize, and Costco strategically invest in AI, enhancing the shopper experience through tools like AI-powered assistants, personalized recommendations, and transformative self-checkout technologies.

On average, omnichannel grocery shoppers spend 1.5x more than their single-channel counterparts.

Costco’s often imitated but rarely duplicated approach sets it apart from the crowd and makes it one of the most competitive companies across multiple industries.

Walmart aims to ease consumer budgets by lowering food prices before the holidays, despite caution over a 5.2% revenue growth in Q3 2024. The retail giant anticipates a dip in holiday season spending.

This article will delve into the legacy of old loyalty programs. With the evolving customer landscape, loyalty programs have to become more experiential to capture customers' engagement and fuel sales through loyalty programs.

As consumer behavior undergoes dynamic shifts, grocery store formats are constantly evolving. Meeting the expectations of personalization and sustainability, grocery retailers are adopting diverse store formats and innovative strategies, influencing the ongoing evolution of grocery shopping.

This article examines how inflation is challenging grocers to balance affordability and consumer satisfaction amid rising food prices. It explores strategies like category optimization, omnichannel fulfillment, and transparency to navigate these challenges and emphasizes the role of technology in creating resilient, customer-centric grocery retail experiences.

Grocers play a pivotal role in elevating ESG standards in the industry; selecting the appropriate sustainability metrics aligning with the industry standards serve as a key differentiator for grocers aiming to enhance sustainability practices and set a higher benchmark.

Grocers are fully aware of the necessity and power of a sustainable business approach, but many struggle to implement a successful tech-enabled agenda.

In the second quarter of fiscal year 2023, Albertsons demonstrated a robust performance, achieving a 2.1% year-over-year revenue increase, with total revenues reaching $18.3 billion.

Discover the traits that set grocery leaders apart from the crowd and which dynamic omnichannel grocers are setting the pace for excellence.

This series explores the key elements transforming grocery supply chains into sustainable entities. Amid digital disruptions and changing consumer attitudes, it offers insights and solutions for the future.

Consumers favor rewarding grocers for sustainability. Grocers prioritize sustainability, focusing on waste reduction, packaging improvement, and energy utilization, driven by significant AI investments.This article explores the benefits of an ai infused supply chain which will reap sustainable benefits to the grocers bottomline.

This article explores the hurdles grocers encounter as they navigate the dynamic landscape of changing consumer behavior, stringent regulations, environmental concerns, and macroeconomic disruptions. It delves into the challenges they confront when striving to construct a sustainable supply chain.

Grocers are keen to integrate AI across their supply chains to enhance sustainability while cutting costs. They believe that AI will soon be embedded in most software and view improving sustainability as a top-level goal. In this article, we examine strategic areas where grocers can enhance sustainability and profitability by harnessing artificial intelligence.

The retail media industry is surging, offering grocers a substantial boost in media monetization. Investing in this sector is now a strategic necessity for staying competitive. The featured companies are instrumental in assisting grocers, enhancing their ROI through retail media.

Amazon Q2 results for 2023 are progressive and highlight the company's firm commitment to cost efficiency and revenue expansion in this ever-changing dynamic omnichannel marketplace.

For grocers, retail media is a crucial tool to connect with customers and actively elevate sales. Within the fiercely competitive arena, the realm of media monetization is thriving, evidenced by prominent grocery retailers either establishing an in-house media network or entrusting this responsibility to external retail partners. This article takes a deep dive into the tactics that key grocery sector participants embrace, shedding light on their investment directions and strategic choices.

The rise of retail media networks (RMNs) is transforming digital advertising in retail, with a projected $45 billion investment by 2023. However, challenges include integrating diverse data sources, standardizing data for precise targeting, inconsistent campaign reporting, escalating competition for ad space, and talent scarcity.

Retail media networks revolutionize brand-consumer engagement, offering precise ad placement for strategic influence. Brands gain visibility, data insights, and ROI optimization, while retailers monetize media, leverage data, and establish partnerships. This dynamic interaction reshapes consumer experiences and drives revenue growth.

Retail media networks connect channels, helping brands showcase products and engage customers using data-driven strategies. They enhance brand visibility and require seamless integration and cross-functional collaboration for success.

Energy cost management allows grocers to optimize profits while achieving a harmonious balance between profitability and sustainability. By exploring innovative approaches and adopting cutting-edge techniques, grocers can leverage energy efficiency to enhance their bottom line while minimizing their environmental impact.

Grocers increasingly recognize the importance of combating climate change and embracing sustainability as a crucial aspect of their operations. By adopting the latest sustainable solutions and participating in energy efficiency programs, grocers can reduce their operational costs and play a pivotal role in driving sustainability. Embracing these initiatives allows grocers to become leaders in environmental preservation and contribute to a greener and more sustainable future.

Balancing profitability and sustainability has emerged as a critical consideration, driven by the expectations of environmentally conscious shoppers. To retain customers and achieve cost-effectiveness, businesses must prioritize sustainability while maximizing profitability.

While private label offers numerous benefits for retailers in the digital grocery realm, they also come with their fair share of challenges. This article explores the challenges private label faces in digital grocery, shedding light on the key hurdles and offering insights into overcoming them.

Discover the key to grocers' digital success, prioritizing strategic fulfillment. Propel your digital sales by embracing strategic fulfillment, leveraging data-driven insights, adopting AI, and focusing on customer-centricity. Reshape your online presence and unlock profitability in the dynamic digital landscape with our exclusive insights.

AI is currently embedded throughout the grocery tech stack, helping streamline operations and supercharge the customer experience, and its ROI will only grow in the coming years.

Private labels offer higher profit margins than national brands, giving grocers increased control over pricing, production costs, and packaging. This article explores the benefits of private label in the digital grocery realm, highlighting how they provide a competitive edge to grocery retailers and enhance the shopping experience for consumers.

Ahold Delhaize has announced a solid start to the first quarter of fiscal year 2023, reflecting the trust and confidence customers have in its local brands. The company's international portfolio of leading local brands has provided operational bandwidth, financial stability, and the ability to navigate short-term market volatility effectively.

In the ever-evolving landscape of the omnichannel world, grocers are recognizing the importance of investing in profitable technologies to effectively engage with the new age shoppers and provide personalized convenience. Among these innovative solutions, the smart cart emerges as a valuable tool. This article highlights five startups that are making significant strides in this journey, revolutionizing the way grocers interact with their customers.

The rise of omnichannel experiences is transforming how grocery shoppers perceive in-store experiences. With retailers embracing technology and the demand for mixed formats that provide instant gratification, the integration of smart carts has gained significant traction. These versatile smart carts allow shoppers to conveniently select items in-store, enjoy frictionless checkouts, and even contribute to optimizing staff resources. Despite the potential benefits, grocers have reservations. This article delves into a comprehensive exploration of the obstacles grocers face and offers practical solutions to address these concerns head-on.

A thought-provoking panel discussion titled "Turn Your Assortment Into Your Greatest Asset" was recently held as part of Grocery Doppio’s "AI in Grocery" virtual event. Moderated by Tim Denman, chief editor of Grocery Doppio, the panel featured notable figures in the grocery realm - Kirk Ball, EVP and CIO at Giant Eagle, and Suzy Monford, CEO of Food Sport International.

Grocery Doppio hosted the second day of its AI in Grocery virtual event, which hosted seasoned industry leaders that deep-dived into the nuances of personalization and its impact on the changing demographics of shoppers. The advancement of artificial intelligence has moved shoppers' expectations from the traditional ecosystem of a monotonous in-store journey towards a digital omnichannel ecosystem of search, recommendations, and substitutions.

The Grocery Industry is on the brink of a technological revolution, and generative AI is one innovation leading the way. Grocery Doppio hosted an AI in grocery webinar series featuring insights from industry leaders on unlocking opportunities to enhance operational efficiency and effective use cases to impact the transformative power of generative AI in the grocery industry.

Led by our expert panelists, Amanda Oren (Good Food Holdings), James Frank (Toshiba), and Tim Denman (Grocery Doppio), Grocery Doppio’s "AI in Grocery" virtual event featured an engaging panel discussion focused on the current state of automation in grocery stores and the boundless possibilities that arise when artificial intelligence (AI) is integrated into the enterprise.

Kroger commenced the year with a strong performance in Q1 FY 2023, showcasing the effectiveness of its go-to-market strategy. Despite prevailing challenges such as high inflation, reduced SNAP dollars, and economic uncertainty, Kroger successfully navigated the landscape.

Smart carts equipped with artificial intelligence and computer vision technology are revolutionizing the in-store shopping experience, providing a click-a-button alternative experience for digitally savvy shoppers accustomed to the convenience of online shopping.

By harnessing AI technologies, these significant players reshaped the digital grocery landscape, setting new standards. Let's delve into the strategies and initiatives undertaken by these key players, shedding light on the remarkable ways in which AI reshaped the grocery industry in 2022.

Amazon, the global e-commerce and technology giant, announced its impressive financial results for the first quarter of FY 2023. With a focus on revenue growth, cost optimization, and strategic investments, Amazon showcased its ability to adapt to changing market dynamics and customer demands.

In the first quarter of fiscal 2023, BJ's Wholesale Club showcased its strong performance and continued growth, underscoring the success of its member-centric model and strategic initiatives. The launch of the co-brand credit card program, aimed at driving higher member lifetime values and market share gains, played a significant role in achieving these milestones.

The grocery retail industry is at the forefront of digital disruption, experiencing a seismic shift in today's rapidly evolving landscape. In this article, we examine the operational disruptions faced by grocery retailers and explore strategies for embracing digital transformation to thrive in this dynamic environment.

In the third quarter of fiscal 2023, Costco Wholesale Corporation demonstrated resilience and achieved significant milestones despite various challenges in the retail industry. Net sales for the quarter reached $52.6 billion, marking a 1.9% increase compared to $51.61 billion in the previous year's third quarter.

Total sales for Q1 increased by 0.5%, driven by flat comparable sales and the benefit of sales in new locations. Target's profitability exceeded expectations, even in the face of persistent inflation and rising interest rates.

Walmart has reported impressive achievements in the first quarter of fiscal year 2024. With a focus on driving sales growth, enhancing profitability, and leveraging its omnichannel model, Walmart has demonstrated strong performance across its global operations.